"We inform you that, due to a strike called by the National Union of Drivers of the Portuguese Railways (SMAQ), for the period between 00:00 on March 10, 2023 and 23:59 on March 17, 2023, there will be rail disturbances, with a special impact on March 10, for which minimum services were decreed".
The carrier adds, however, that on the 9th and from the 11th to the 17th of March, it foresees the "completion of most regular services". However, minimum services were also enacted.
"For customers who have already purchased tickets to travel on Alfa Pendular, Intercidades, Internacional, InterRegional and Regional trains, CP will refund the full amount of the ticket purchased, or exchange it free of charge for another train of the same category and in the same class", can be read in the note published on the CP website.
The company explains that the "refund or exchange can be made in myCP in the 'Your tickets' area (for tickets purchased in the Online Ticket Office and CP App) up to 15 minutes before the departure of the train from the customer's station of origin, as well as at the ticket offices and, if refunded, at CP.pt, by filling in the online contact form 'Informação sobre reembolsos', sending a scan of the original ticket, within ten days after the end of the strike".
“Severe” rail disturbances
Send us your comments or opinion on this article.